Support
Context Help
If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will appear. It contains in-depth info about all the operations that you can perform on that particular page. Each pop-up menu shows up on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a wide selection of instructional video clips describing how to work with our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the answer you are looking for, have a glimpse at our comprehensive FAQ database, which contains questions asked by real people and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new articles in an attempt to encompass all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the answer you need in the Frequently Asked Questions database either, you can touch base with our great team of customer support engineers available 24-7-365 and eager to help you with any question. Each support ticket you send will be responded to in less than sixty minutes (the average response time is only 20 minutes), so you will never have to wait a long time to receive an answer to your question.